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Ticket Policy and Box Office Information

Tickets may be purchased in the following ways:

Online:

Order Tickets Online

 *We cannot guarantee tickets sold through third parties

In Person:

Tickets may be purchased at the box office, 835 NW Wall Street , one hour prior to any performance.  For other box office needs during the day please call 541-317-0700 or email us at info@towertheatre.org.  

Phone:

To order tickets by phone, please call the box office at (541) 317-0700 and press 0 for the box office.  Leave a message and we will return your call.

Preservation Fee:

A $3 charge on each ticket purchased both online and through the box office.  This fee helps fund the Tower Theatre's ongoing restoration and maintenance.

Terms:

  • All ticket sales are final. There are no exchanges or refunds.
  • Unless otherwise posted, no one will be admitted without a ticket.
  • Children age two and older must have their own ticket and seat.
  • If an event is postponed, ​your tickets will be honored for the new date of the show. 
  • In the event of a cancelled show which has no rescheduled date a full refund will be issued. 
  • If you feel an exception should be made, please contact the box office at (541) 317-0700.

Will-Call:

Will-call tickets may be picked up at the box office one hour prior to the event. Please be prepared to show picture I.D. upon request.

Group Discounts:

We offer ticket discounts of 10% for ten or more and 20% to groups of 20 or more for Tower presented shows and select other shows. Please buy group tickets through the box office,(541)317-0700.

Wheelchair Seating:

There are six wheelchair accessible seat spaces with adjacent companion seating on the main floor. There are also six transfer seats with adjacent companion seating on the main floor. Transfer seats have movable armrests so patrons can more easily move from their chair to the seat. If you or someone in your party requires this, please call the Box Office (541) 317-0700 for arrangements.

Lost Tickets:

If you lost your tickets, the box office can re-print them and hold them at will-call. Just call the box office to make arrangements.

Late Seating:

Patrons arriving after a show has begun will be seated at the discretion of management.

Assisted Listening Devices:

The Tower Theatre has a limited number of infrared enhanced-hearing headsets for patrons who request them. Please see the Box Office staff prior to curtain to obtain one (subject to availability).

SPECIAL ACCESSIBILITY INFORMATION

 Please review our COVID-19 safety protocols before purchasing tickets. 

BOX OFFICE INFORMATION

HOURS: Monday-Friday 11:00am - 4:00pm and 1 hour prior to all performances.
LOCATION: 835 NW Wall Street, Bend OR 97701
MAILING ADDRESS: PO Box 1378, Bend OR 97709
PHONE: (541) 317-0700
FAX: (541) 749-2731
EMAIL: info@towertheatre.org ​

 

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